Phil P Posted August 4, 2023 Share Posted August 4, 2023 The screen says: To Keep your account secure, we closed the PIN entry sign in due to inactivity. Please try signing in again. I have signed back in numerous times but does not remedy problem. Last week a system update was downloaded and now the system goes to guest mode and after signing back in to my profile the system keeps requiring my PIN entry but does maintain my profile. Any suggestions Quote Link to comment Share on other sites More sharing options...
Toyota Owners Club Posted August 7, 2023 Share Posted August 7, 2023 Maybe needs a firmware update to match the software update Speak to your local dealership about this Quote Link to comment Share on other sites More sharing options...
Phil P Posted August 8, 2023 Author Share Posted August 8, 2023 Thanks for your suggestion. Will discuss with service department. 1 Quote Link to comment Share on other sites More sharing options...
LB48 Posted November 2, 2023 Share Posted November 2, 2023 I'm now getting the same message and have to enter my pin. I had to have the dealer do a software update and also reset the vehicle (for a totally different issue) several weeks ago, and this message just started. Several times recently when I start the vehicle the multimedia screen starts up, then goes black and starts up again. Not every time. If you get some resolution from your dealership, please share their response. It might be helpful for my issue.. Quote Link to comment Share on other sites More sharing options...
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