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Navigation Issue #2


LB48

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I previously posted about the navigation on my 2023 Venza not displaying my home address.  Now the nav system will not give me directiions.  I get a
"system busy try again later" response.  This happens when I use voice commands or when I try using  the "recent" feature.  When I am able to manually put in a destination it says that the destination exceeds map distance capabilities even when the destination is within a few miles of my current location.  The map itself displays my current position and displays the movement of the vehicle.  It just won't give me directions. 

The dealership is puzzled and want me to leave the vehicle with them for a few days so they can contact Toyota and try an figure out what the software problem is.  I just hope that this is not symptomatice of other software problems with the vehicle.  This visit to the dealership will represent the 5th time in 8 months that I've had the car in for an issue.  Sure doesn't say much about the Venza.

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UPDATE.  After 2 1/2 days at the dealership.  The final guess was to disconnect the battery for a half hour and disconnect my car from the app.  I had to reconnect my car to the app (just like when you first get your car).  It was a pain, especially since all my settings were wiped out and I had to start all over again.  The navigation didn't work quite right at first.  I kept getting a new message that said "frequency out of range".  However, strangely after about 48 hours the navigation has started working like it is suppose to.  I hope the problem was solved by the reboot, but time will tell.  After all, it worked just fine for 8 months prior.  I still believe there is a software problem that Toyota hasn't found yet.  I just hope it doesn't extend to other systems.

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