All new toyota's will come with 2 master keys and one valet key also a metal key code tag from the factory plus if equipped there will be two remotes. If you do not recive these when you purchase a new toyota demand them right away speak to a sales manger or the owner or general manger of the dealership. I would not take delivery of the car until you get these you already paid for them. New keys and remotes can run in the hundreds of dollars.