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Brakes notification


Barbara Tritch

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I have just replaced the brakes on my 2017 Highlander at 95,000 miles to the tune of slightly over $900. Now I am getting a notification when I start the car that says “breaking power low. Stop in a safe place”. I took it back to the dealer who couldn’t find anything wrong. He told me it would cost ME  a lot to figure it out. Any suggestions? Ideas?

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Hi Barbara,  Sorry for the slow response.  I would immediately request a meeting with the Toyota Dealership's General Manager.  Make sure that you have the Invoice for the brake service that they performed.  The problem may be as simple as clearing the Warning Light message using the Toyota scan tool, or it may be a faulty sensor.   After spending over $900 for a brake job (although they may have replaced front and/or rear rotors).   Anyway, this is horrible way to treat a Toyota customer.  The next step would be to elevate to the U.S. Toyota level. 

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