[Stuck seatbelt around headrest]

Hi,  Just reach your fingers under the Headrest (usually on the outer edge towards the door), and you will find a release button (to release the headrest).  Pull out the headrest, and your seatbelt should retract.

[Brakes notification]

Hi Barbara,  Sorry for the slow response.  I would immediately request a meeting with the Toyota Dealership's General Manager.  Make sure that you have the Invoice for the brake service that they performed.  The problem may be as simple as clearing the Warning Light message using the Toyota scan tool, or it may be a faulty sensor.   After spending over $900 for a brake job (although they may have replaced front and/or rear rotors).   Anyway, this is horrible way to treat a Toyota customer.  The next step would be to elevate to the U.S. Toyota level. 

[Knocking noise around engine 06 Highlander]

Hi, is your 06 Highlander a hybrid model?  I do know that some hybrids with very high miles get a little noisy (or very noisy) upon a start-up in cold weather.

[Battery Capacity]

Stu,  South Carolina is punishing Hybrid and Electric car users in a similar manner.  Shame on those car owner's for trying to conserve oil/gas.  That will teach them!   😮

[2019 rav4 hybrid Hi.]

Welcome on board!  Wow, you’ve had 2 RAV4’s stolen!  3rd time has to be the charm. Good luck, and welcome again!

[2006 Highlander Hybrid no heat???]

BTW,  I also have a 06 Highlander Hybrid. It’s been a great SUV. I have about 160K miles on it. Still provides very good gas mileage in town, but I no longer hit 32mpg for extensive city driving. It has dropped to 30-31mpg. Only gets 28 mpg on the interstate at 65-70mpg. I had the spark plugs changed recently, but no change. 

[White smoke coming from Muffler]

Laureen,   It was a good call to turn back as a precautionary measure.  It could be a number of things. Did you recently fill up with gas?   It may the fuel. Or it may be coolant seeping in the head thus mixing with fuel. If this were the case, the RAV4 would be running very rough. When you checked the oil, did you notice any frothing or bubbling on the dip stick?  At this time, is it running smoothly or roughly at idle?  Is there any moisture coming out of the tailpipe when it is running now?  It may have been none of the above and it could have been something as off the wall as water in your tailpipe and or muffler from driving in deep water from heavy rain. 

[Highlander hybrid question, looking for help from Prius owners]

Gus, did anyone respond to you post? I also have a Prius and highlander hybrid. My 06 hi-hy still gets 27 or 28 mpg, depending on how I drive. I have 79k miles on it. I didn't see how many miles you have on your 07.