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tdock

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tdock last won the day on October 10 2020

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Profile Information

  • Toyota Model*
    Camry XLE
  • Toyota Year*
    2020
  • Location*
    Virginia (VA)

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  1. DCM stands for Data Communication Module.
  2. 2020 Camry XLE purchased, Oct 2019 has had the battery drain issue 3 times. Dealership finally replaced the battery in December 2019 the third time I took it to them. 10 months after they replaced the battery Oct 2020, I go out to the car and experienced the same problem! Smart key System malfunctioning / Battery dead. I was livid, this was the 4th time this has happen. I called 1-800 Toyota spoke to a Case Manager and Supervisor while vehicle was being towed to the dealership. I was told by the Case Manager that they had just release an update to correct this issue. I told him to call my dealership and ensure that they had the update and would perform the procedure on my car. He did and once I got to the dealership they informed me they would replace the battery and complete the DCM Reset and Firmware Update EL1934 0.8 86741-#####. Toyota and the Dealership says this will fix the Battery drain issue. I am hoping this works. If you are experiencing the same problem, make sure that 1-800 Toyota documents your case and make sure your dealership is aware of the update.
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