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Kipp

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Everything posted by Kipp

  1. The dealership scheduled an inspection by a regional specialist. Upon arrival at the dealership 9/30/21, the low on fuel indicator was on, and the display said "16 miles to empty". The regional specialist called a few hours later and stated the following: They pumped 2.75 gallons of gas from the tank, "as much as the fuel pump would pump out". He stated that there could have been as much an another gallon remaining, in the tank after the pumping. They then added 13.43 gallons to the tank. The "vehicle is operating properly at this time". The "miles to empty" reading is an estimate based upon previous tanks of gas. He was going to present his findings to Toyota headquarters. He did agree that adjustments should be made to the "miles to empty" reading (i.e. it shouldn't display "16 miles to empty" when there are at least 3 gallons of gas remaining.
  2. The Service Director called me back & said the "known problem" was for a different model vehicle, not the 2021 Venza. He wants me to take my vehicle to the dealership when I have a "Low on Fuel" indicator, and a Regional Specialist will take a look.
  3. I received a call from the Service Director at my local Toyota dealer. He had reached out to Regional representatives who said this was a known problem, and Toyota was developing a fix. They didn't provide details or a timeline. The Service Director said it "could be weeks, or months", and advised me to check back with him.
  4. I purchased a 2021 Venza Limited 4/30/21. I'm happy with it except for this problem. My "Low on Fuel" indicator comes on, and the gauge says I have "24 miles to empty". I fill it up, and it only takes 10.2 gallons. This has been a consistent problem since my purchase. Either the "Low on Fuel" and miles to empty indicators are not accurate, or the vehicle does not have the 14.5 gallon gas tank that it is supposed to have. I just called Toyota headquarters and opened a case. The next step will be to take the vehicle to my local dealer. I would encourage others who are experiencing the same problem to open cases also. The number to call is 800-331-4331.
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